A-1 service and friendly helpful staff
Management is very nice and accommodating. If available they'll give you a cheap upgrade. I just rented a mustang for the same price as a fiesta.
I applied a groupon to a rental for an economy car for my son's graduation. I was very pleased with discount from groupon as it was a free weekend day. The agent made sure to tell me I was receiving the best discount for rental. The price was affordable and the time given to return the car was adequate ; however , it would be nice if we could leave cars at the Martinez Train Station and not be charged an additional day. Other than that small inconvience it was great service and I would utilize this facility again.
Staff very knowledgeable and helpful. The car was pristine and very easy to pick up and drop off.
On 22 Nov 2017 I returned a three day rental and everything was fine until the guy tried to charge me an extra $160. I tried to explain that he was charging too much and he told me to get out of his shop. He said if I had any problems I should call the one 800 number. I did and they refunded my money and apologize for their representative. This is how one rude unprofessional employee can destroy Business relationships. This guy needs customer service training!
Avis Car Rental is a US Car Rental based in Fairfield, California. Avis Car Rental is located at 600 Parker Rd, Fairfield, CA 94533, USA.
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